Before you call – Kenmore 790.75603 User Manual
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Before you call for service, review this list. It may save you time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
Before You Call
Solutions To Common Problems
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Range is not level.
Poor installation. To level range, refer to Leveling Guide, in the Installation Instructions.
When range is ievel, cooktop may appear out of alignment if countertop is not level.
Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a
carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unievel. Be sure cabinets are
square and have sutficient room for range clearance.
Cannot move appliance
easily. Appliance must
be accessible for service.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sutficient space so range can be lifted over carpet.
Entire range or oven
does not operate.
Make sure cord/piug is tightly into outlet.
Service wiring is not complete. Contact your dealer, installing agent or authorized servicer.
Power outage. Check house lights to be sure. Call your local electric company for service.
*Oven control beeps and
displays F10, F30 or F90.
Electronic control has detected a fault condition. Push CLEAR to clear the display and stop
beeping. Program oven again. If fault recurs, record fault number. Push CLEAR and contact
Sears or another qualified service dealer.
Oven lights does network.
Replace or tighten buib. See “To Change the Oven Light” in this Guide tor instructions.
Surface burners do not
light.
Surface control knob has not been completely turned to LITE. Push in and turn the
surface control knob to LITE (until burner ignites} and then turn the surface control knob
to the desired tiame size.
Burner ports are clogged. Clean burners. See “To Clean Burner Grates, Contoured
Burner Pans, Burner Caps and Burner Bases” under General Cleaning. With the burner
off, use small-gauge wire or needle to clean ports or slots.
Gas supply is turned off. Turn gas supply on.
Surface burner flame
burns half way around.
Burner ports or slots are clogged. With the burner off, clean by using a small-gauge wire
or needle to lean ports or slots.
Moisture is present after cleaning. Lightly tan the flame and allow the burner to operate
until flame is full. Dry the burners thoroughly following instructions under General
Cleaning.
Surface burner flame is
orange.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns
blue.
Sait air in coastal areas. A slightly orange flame is unavoidable.
Scratches or abrasion on
cooktop surface.
Coarse particules such as salt and sand between cooktop and utensils can cause scratches.
Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches
do not affect cooking and will become less visible with time.
Cleaning materials not recommended tor ceramic-glass cooktop have been used. See
“Ceramic Glass Cooktop Cleaning and Maintenance” section under General Cleaning.
Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
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