Kenmore HE2 PLUS User Manual

Page 2

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TABLE OF CONTENTS

PROTECTION AGREEMENTS........................................................ 2

WARRANTY..................................................................................... 3

WASHER SAFETY........................................................................... 4

INSTALLATION REQUIREMENTS..................................................5

Tools and Parts............................................................................. 5
Options.......................................................................................... 5

Location Requirements................................................................. 6
Drain System.................................................................................7
Electrical Requirements................................................................ 8

INSTALLATION INSTRUCTIONS....................................................9

Remove Transport System........................................................... 9
Connect the Inlet Hoses................................................................ 9
Route the Drain Hose..................................................................10
Secure the Drain Hose................................................................10
Level the Washer........................................................................11
Complete Installation.................................................................. 11

FEATURES AND BENEFITS......................................................... 12

WASHER USE................................................................................ 13

Starting Your Washer..................................................................13
Using the Proper Detergent........................................................ 13
Using the Dispenser....................................................................14
Pausing or Restarting................................................................. 15
Changing Cycles, Options and Modifiers.................................... 15
Status Lights................................................................................15
Cycles..........................................................................................16
Normal Sounds........................................................................... 17
Options........................................................................................ 17
Modifiers......................................................................................17
Laundry Guide.............................................................................18

LAUNDRY TIPS..............................................................................19

Loading....................................................................................... 19
Stain Removal Guide.................................................................. 20

WASHER CARE.............................................................................21

Cleaning Your Washer............................................................... 21
Water Inlet Hoses........................................................................22
Vacation, Storage, and Moving Care.......................................... 22

TROUBLESHOOTING....................................................................23

Washer and Components............................................................23
Washer Operation....................................................................... 24
Clothes Care............................................................................... 26

SERVICE NUMBERS..................................................BACK COVER

PROTECTION AGREEMENTS

Master Protection Agreements

Congratulations on making a smart purchase. Your new
Kenmore® product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.

The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:

Parts and labor needed to help keep products operating

properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no

functional failure excluded from coverage— real protection.

Expert service by a force of more than 10,000 authorized

Sears service technicians, which means someone you can
trust will be working on your product.

✓ Unlimited service calls and nationwide service, as often as

you want us, whenever you want us.

✓ “No-lemon” guarantee - replacement of your covered

product if four or more produot failures occur within twelve
months.

✓ Product replacement if your covered product can’t be fixed.

✓ Annual Preventive Maintenance Check at your request - no

extra charge.

Fast help by phone - we call it Rapid Resolution - phone

support from a Sears representative on all produots. Think of
us as a “talking owner’s manual.”

Power surge protection against electrical damage due to

power fluctuations.

$250 Food Loss Protection annually for any food spoilage

that is the result of mechanical failure of any covered

refrigerator or freezer.

Rental reimbursement if repair of your covered product takes

longer than promised.

10% discount off the regular price of any non-covered repair

service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will

provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master
Protection Agreement today!

Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 1-800-827-6655.

*Coverage in Canada varies on some items. For full details

call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME®.

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