Polling – Brother Fax 980 M User Manual

Page 64

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POLLING

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POLLING

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What Is Polling?

Polling is the process of retrieving faxes from another fax machine. You may use
your machine to “poll” other machines, or you may ask someone to poll your machine.
The party who polls pays for the cost of the call.

How Does It Work?

First two parties set up their fax machines so that they can accommodate polling.
Then one party leaves documents in the fax machine so that the other party can call
up and have the documents sent.

When to Use Polling?

Use polling to control the cost of sending a fax.

1. If you want to pay for the cost of the call: Send out faxes to other parties as you

normally would, and if another party has documents to send you, ask them if you
can poll for it.

2. If you want others to pay for the cost of the call: Ask them to poll your fax machine

for documents they want, and if they want to send you documents, tell them you

do not wish to poll their machine for it, (if they ask),

* There are some fax machine that will not respond to this function.

Helpful Hints

Using Polling Effectively (Examples)

Problem No. 1: You want another party to send you a long fax, but they do not

want to pay for the call.

Solution:

Ask them to leave the document in their fax machine so you can

poll for it.

Problem No. 2: Sales representatives have difficulty sending in faxes to the

head office’s fax machine because it is busy so much of the time.

Solution;

Head office can poll the sales representatives’ fax machine.

Problem No. 3: Because of the time or location, it is cheaper for someone else to

call you than it is for you to make the call.

Solution:

Ask the other party to poll for the documents and offer to pay for

the call at their lower rate.

9-1

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