Troubleshooting – Brother P-TOUCH PC User Manual
Page 14
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Troubleshooting
Problem
Possible causes
Remedy
The printer does not print.
The adaptor cable is
not firmly connected.
The tape cassette is not
properly inserted.
The cassette compart
ment cover is open.
Connect
the
adaptor
cable firmly.
Insert the tape cassette
properly.
Close the cover.
Zebra tape appears.
Tape end
Install a new tape cas
sette, then press the
Feed/Cut
button
or
switch the printer off
and on again.
The LED indicator is not lit.
The adaptor cable is
not firmly connected.
Connect
the
cable
firmly.
If this does not solve
the
problem,
contact
your dealer.
The LED indicator flashes.
• Cutter error
No tape cassette
The tape cassette was
replaced
during
data
transmission
Tape end
Remove any jammed
tape or adhesive from
the cutter.
Press the Feed/Cut but
ton or turn the printer
off and on again.
Install a new tape cas
sette, then press the
Feed/Cut
button
or
switch the printer off
and on again.
Press the Feed/Cut but
ton or turn the printer
off and on again.
Install a new tape cas
sette, then press the
Feed/Cut
button
or
switch the printer off
and on again.
Lines appear on the printout
The print head and/or
the rollers are dirty.
Clean the print head
and/or the rollers.
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