Vermont Casting SDDVT - Manual (Page 51)

51
Stardance Direct Vent/Natural Vent Gas Heater
20012734
LIMITED LIFETIME WARRANTY
CFM Corporation (hereinafter referred to as CFM) warrants that
all cast iron parts, the combustion chamber, ceramic burner,
and heat exchanger of every Vermont Castings gas product will
be free of defective material or workmanship during the period
the product is owned by the original owner subject to proof
of purchase and the conditions and limitations listed on this
warranty document.
BASIC ONE-YEAR WARRANTY
CFM warrants to the original owner that your new Vermont
Castings Gas Appliance is free from defects in material
or workmanship for a period of one year from the date of
purchase, subject to the following conditions and limitations.
Labor to replace these parts is covered for one year, reimbursed
per our warranty service fee schedule.
COMPONENT WARRANTY LIMITATATIONS
PORCELAIN ENAMEL FINISHED PARTS: CFM offers no
warranty on chipping of enamel surfaces. Inspect all products
prior to accepting them for any damage to the enamel. The
salt air environment of coastal areas or a high humidity
environment can be corrosive to the porcelain enamel finish.
These conditions can cause rusting of the cast iron beneath the
porcelain enamel finish, which will cause the finish to flake off.
Color lot variations with parts and/or accessories can occur and
are not covered by warranty.
GLASS: Glass is not warranted for breakage due to misuse or
accident. Glass is not covered for discoloration or stains due to
environmental issues, or improper cleaning and maintenance.
PLATED PARTS AND ACCESSORIES: Brass, nickel, and gold
parts should be cleaned with Lemon oil only. Commercial
cleaners cannot be used. Mortar mix and masonry cleaners
corrode the brass finish. The CFM will not be responsible
for, nor will it warrant any brass parts which are damaged by
external chemicals or down draft conditions.
ACCESSORIES: Unless otherwise noted, CFM supplied
accessories are covered for a period of one year.
GENERAL CONDITIONS AND LIMITATIONS
• This Vermont Castings product must be installed or serviced by
a qualified installer, preferably NFI or WETT (Canada) certified,
as prescribed by the local jurisdiction. It must be installed and
operated at all times in accordance with the Installation and
Operating instructions furnished with the product. Any alteration,
willful abuse, accident, or misuse of the product shall nullify this
warranty.
• This warranty is non-transferable, and is made to the original
owner, provided that the purchase was made through an
authorized supplier of Vermont Castings branded CFM
products.
• Parts covered under the Limited Lifetime Warranty will be
covered for the lifetime of the appliance up to a maximum
of seven (7) years after CFM discontinues the model. The
maximum amount recoverable under this warranty is limited
to the purchase price of the product and, if CFM is unable to
provide replacement or repair in an expedient and cost effective
manner, CFM may discharge all obligations under this warranty
by refunding the purchase price of the product.
• Any labor and related repair charges relating to the cost and
expenses of replacing or repairing defective components
under the Limited Lifetime Warranty are not covered, except as
provided for under the Basic One-Year Warranty.
• Any part or component replaced under the provisions of this
warranty is covered for six months or the remainder of the
original warranty, whichever is longest.
• Any installation, labor, construction, transportation, or other
related costs/expenses arising from defective part(s), repair,
replacement, or otherwise of same, will not be covered by
this warranty, nor shall the Company assume responsibility
for same. IN NO EVENT SHALL CFM BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
DEFECTS IN THE PRODUCT except as provided by law
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION
OR LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOUR CIRCUMSTANCES. THIS WARRANTY
GIVES YOU SPECIFIC RIGHTS AND YOU MAY HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
• All other warranties expressed or implied with respect to the
product, its components and accessories, or any obligations/
liabilities on the part of the Company are hereby expressly
excluded.
• The Company neither assumes, nor authorizes any third party
to assume on its behalf, any other liabilities with respect to the
sale of this Vermont Castings product
• The warranties as outlined within this document do not apply
to chimney components or other non CFM Corporation
accessories used in conjunction with the installation of this
product.
• Damage to the unit while in transit is not covered by this
warranty but is subject to claim against the common carrier.
Contact the dealer from whom you purchased your fireplace/
stove (do not operate the appliance as this might negate the
ability to process the claim with the carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions
such as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated
by chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of
dampness or condensation
c) Any damages to the fireplace, combustion chamber, heat
exchanger or other components due to water, or weather
damage, which is the result of but not limited to, improper
chimney/venting installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED...
Contact your installing Vermont Castings dealer. Make
sure you have your warranty, your sales receipt, the model
number and serial number of your CFM product. If you’re
the installing dealer is unknown or unable to provide
necessary parts or service, a list of Authorized Vermont
Casting dealers can be located on the internet at www.
vermontcastings.com
LIMITED LIFETIME WARRANTY
PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings brand gas stoves, gas inserts, and gas fireplaces installed in the United States of
America or Canada.