Warranty, Tent parts – Giga Tent MT 012 User Manual
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WARRANTY
WARRANTY TERM:
5 Years from date of purchase
WHAT IS COVERED:
Warrants to the original purchaser that its products are free from defects in material and workmanship.
WHAT IS NOT COVERED:
Shall not be responsible for the natural breakdown of materials that occurs inevitably with extended use (e.g., Ultraviolet (UV) light damage
on tents, exhausted zippers), or defects caused by accident, abuse, alteration, animal attack, storm damage, misuse or improper care.
WHAT WE WILL DO:
If after inspection we find that product failed due to a manufacturing or material defect, we will repair or replace the product, at our option,
without charge.
HOW TO OBTAIN WARRANTY SERVICE:
Return the product, freight prepaid, to GIGATENT Customer Service Department. For return authorization e-mail our office and obtain an
Authorization number. Authorization numbers are valid for 30 days from the date of issuance, and must be obtained within 30 days of ship
date. Returns will be handled in a timely matter. Collect shipments or shipments without return authorization will not be accepted.
REPAIRS:
If your product needs service or repair due to normal wear and tear, animal attack, accident or some other reason that is not covered under
the warranty, we will provide the necessary service for a reasonable charge, plus shipping and handling. We require that products accepted
for any repair MUST be properly cleaned according to our recommended are instructions. Please send your product or component that
requires repair (e.g. tent fly), postage prepaid, along with a description of what needs attention.
REPLACEMENT PARTS:
Replacement parts may be ordered online at gigatent.com. Click on “Replacement Parts” and then click on the Replacement Form. All listed
fields require information.
We accept Visa, Master Card and American Express.
Guylines
5
Tent Body
1
Rain Fly
1
Tent Inner Pole
1
Tent Roof Pole
1
Carry Bag
1
Steel Pegs
13
Description
Qty
TENT PARTS
Review your parts list to make sure all parts listed have been included in your package.