GMC 2008 Acadia - Manual (Page 447)

• Lock-out Service: Lock-out service will be covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available if
you have an active OnStar
® subscription. To ensure
security, the driver must present personal
identification before lock-out service is provided. In
Canada, the vehicle registration is also required.
• Emergency Tow From a Public Roadway or
Highway: Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling crash. Winch-out assistance is
provided when the vehicle is mired in sand, mud,
or snow.
• Flat Tire Change: Installation of a spare tire in
good condition, when equipped and properly
inflated, is covered at no charge. The customer is
responsible for the repair or replacement of the
tire if not covered by a warrantable failure.
• Jump Start: A battery jump start is covered at no
charge if the vehicle does not start.
• Trip Routing Service: Upon request, Roadside
Assistance will send you detailed, computer
personalized maps, highlighting your choice of
either the most direct route or the most scenic route
to your destination, anywhere in North America,
along with helpful travel information pertaining
to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests will
be limited to six per calendar year.
• Trip Interruption Benefits and Assistance: In the
event of a warranty related vehicle disablement,
while en route and over 150 miles (250 kilometres)
from original point of departure, you may qualify
for trip interruption expense assistance. This
assistance covers reasonable reimbursement of up
to a maximum of $500. In Canada, maximums
include: (A) meals (maximum of $50/day),
(B) lodging (maximum of $100/night) and
(C) alternate ground transportation (maximum of
$40/day). This benefit is to assist you with some of
the unplanned expense you may incur while
waiting for your vehicle to be repaired.
Original detailed receipts, and a copy of the repair
order are required. In Canada, pre-authorization
is also required.
Once authorization has been given, your advisor
will help you make any necessary arrangements
and explain how to claim for trip interruption
expense assistance.
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