2 before calling a service technician, 1 troubleshooting – Canon CX-1 User Manual
Page 53
7. Daily Inspection and Maintenance
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7.2 Before Calling a Service Technician
Perform the appropriate remedy when any of the problems below appear in inspection or during operation
or a warning is displayed in the control software.
If performing the remedy still does not fix the problem, or the warning is still displayed, turn OFF the
power, and contact a Canon representative or distributor.
Please be sure to describe the problem or warning message in detail.
7.2.1 Troubleshooting
Problem
Cause
Remedy
When the retinal camera
main unit is raised and
lowered, its movement is
stiff at the upper limit.
The camera was subjected to
severe vibration while it was in
transit.
Turn the operation lever, and move the
main unit to the upper level by raising
and lowering it several times.
The POWER lamp does
not light up when the
power is turned ON.
The power cable is disconnected.
Turn OFF the power to the main unit, and
connect the cable properly.
An indoor circuit breaker has
been tripped.
Find and resolve the cause of the tripped
circuit breaker, and reset the circuit
breaker.
The cable is cut.
Turn OFF the power to the main unit, and
contact a Canon representative or
distributor.
When the power is turned
on, the buzzer sounds
(beep, beep beep), the
display lamps on the
operation panel blink.
A system error has occurred.
Turn off the main unit’s power, and
contact a Canon representative or
distributor.
The external eye fixation
lamp does not light up or
flicker.
The external eye fixation lamp is
not attached properly.
Insert the external eye fixation lamp
fully into the connector on top of the face
rest.
The external eye fixation
lamp does not stop at the
specified position.
The holding power has become
weak.
Contact a Canon representative or
distributor.
The observation monitor
screen appears dim and is
hard to view.
The brightness of the observation
monitor is not appropriately
adjusted.
Refer to the operation manual of the
control software and adjust the monitor.
An error (Err xx) appears
on the observation
monitor.
The digital camera detects a
malfunction.
Turn off and on the power of the retinal
camera.
Note: If the same error keeps
appearing, there may be a
problem. Contact a Canon
representative or distributor.
The observation monitor
does not turn on.
The digital camera is turned off.
Turn on the digital camera.
The mydriatic mode is selected.
Select the non-mydriaric mode (see
page 14).
An external monitor is connected.