Configuring a dnd feature key, Configuring device parameters for dnd – Cisco OL-18613-01 User Manual

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Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition

OL-18613-01

Chapter 19 Do Not Disturb

Configuring the Do Not Disturb Feature

Connected Transfer

Off Hook

Off Hook with Feature

On Hold

Remote In Use

On Hook

Ring In

Ring Out

Digits After First

Configuring a DND Feature Key

To configure a DND feature key, navigate to Device > Device Settings > Phone Button Template and
add Do Not Disturb in the Phone Button Template Configuration window.

Configuring Device Parameters for DND

To configure DND on a particular Cisco Unified IP Phone, navigate to Device > Phone and choose the
phone that you want to configure. In the Do Not Disturb pane on the Phone Configuration window,
configure the parameters that are shown in

Table 19-2

.

Table 19-2

DND Device Parameters

Field

Description

Do Not Disturb

Check this check box to enable Do Not Disturb on the phone.

DND Option

When you enable DND on the phone, this parameter allows you
to specify how the DND features handle incoming calls:

Call Reject—This option specifies that no incoming call
information gets presented to the user. Depending on how
you configure the DND Incoming Call Alert parameter, the
phone may play a beep or display a flash notification of the
call.

Ringer Off—This option turns off the ringer, but incoming
call information gets presented to the device, so that the user
can accept the call.

Use Common Phone Profile Setting—This option specifies
that the DND Option setting from the Common Phone Profile
window will get used for this device.

Note

For 7940/7960 phones that are running SCCP, you can
only choose the Ringer Off option. For mobile devices
and dual-mode phones, you can only choose the Call
Reject option. When you activate DND Call Reject on a
mobile device or dual-mode phone, no call information
gets presented to the device.

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