COBY electronic DTV-102 - Manual (Page 18)

Reference
This chapter discusses ways to troubleshoot the DTV-102 converter box and provides the module specifications.
5.1 Troubleshooting Guide
If you are experiencing problems with the DTV-102, see Table 1 for available solutions.
Table 1. DTV-102 Module Troubleshooting
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S ymptom S olution
No power
Make s ure the power s upply is s ecurely plugged into a s tandard wall outlet and the
cord is plugged into the power connector on the C B module.
Make s ure the C B module is turned on us ing the front panel power button or the
remote control power button.
C B is not res ponding to the
remote control
Make s ure to point the remote control directly at the remote control s ens or on the
C B , with no obs tacles in between them.
Y ou may be too far from C B . T ry moving clos er.
Make s ure that the remote control batteries are ins talled in the correct direction (+
and –).
T he batteries may be depleted. T ry replacing them with new ones .
V erify C B is operating correctly by pres s ing buttons on the front panel of C B .
No picture
Make s ure that the antenna in cable is correctly connected to the C B .
Make s ure that the video out cable is correctly connected to the C B and T V .
Make s ure that the C B and T V are turned on.
Make s ure that the T V is correctly s et to the s elected C B video output channel.
R efer to the T V owner’s manual for further information.
C heck the antenna and the antenna cable. T here may be damage or interference
s ources .
P icture is blocky or not clear
C heck the antenna and the antenna cable. T here may be damage or interference
s ources .
R epos ition the antenna to improve s ignal s trength. S ignal s trength can als o be
affected by rain or s now. In the US A, the webs ite www.antennaweb.org can
provide help in determining the bes t antenna orientation.
No s ound
Make s ure that the audio cables are correctly connected between the C B audio
outputs and the T V audio inputs .
Make s ure that C B and T V are turned on.
Make s ure the C B and T V volume s ettings are at a reas onable level.
Make s ure that the MUT E function is not activated on the C B or T V .
Make s ure the T V is correctly s et to the s elected C B audio output channel.
W hen T V has only one audio input jack, us e a s tandard audio cable (white) to
connect the audio output jack (white) on the C B to the audio input jack on the T V .
T he red audio cable and the C B red audio output jack are not needed.
Reference
5.2 Specifications
Product
Converter Box for ATSC to NTSC
Connecting Jacks
ANT IN
F connector (75 ohm)
ANT OUT
F connector (75 ohm)
Video Output
1-pin RCA jack, 1Vpp, 480i composite
Analog Audio Output
2-pin RCA jack (L, R), 450 mVrms (100k ohm)
RF Input
DTV standard ATSC
Channel Coverage
Terrestrial: 2-69
Power Source
100-240 VAC, 50/60 Hz +/-0.5 %
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All digital channels are not
received
Make s ure that the Auto P rogram proces s in the C hannel menu has been
completed. It will be required when you s etup the C B for the firs t time or when the
C B is moved to a location where other channels are broadcas t.
T he s elected channel does not exis t at the time. T here are not always
s ub-channels being broadcas t.
W hen the Auto P rogram proces s is interrupted and not completed, s ome channels
will not be received. Make s ure to complete the Auto P rogram proces s in the
C hannel menu.
C C dis play s tays on or two
s ets of captions are s hown
Make s ure the C B C C mode is s et to Off.
Make s ure that the T V ’s C C dis play is turned off. R efer to the T V owner’s manual
for further information on how to turn off its C C feature.
F orgot the P IN for V -C hip Unplug the AC power cord and wait for approx. 5 s econds , then plug in the power
cord. In the V -C hip menu, enter the default number "0000."
Power Consumption
w/o smart antenna, 8W (Power on),
Operating Condition
41 F° (5 C°) - 104 F° (40 C°)
Board Dimensions
(241 mm x 168 mm x 43 mm)
Weight
425g
Accessories
Remote Control 1 (Provided)
Batteries (size AAA) 2 (Provided)
RF cable 1
RCA cable
(Video+Audio L/R) 1
Designs and Specifications are subject to change without notice.