SeaLand 111 Toilet User Manual

Page 7

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7

Problem

Possible Cause

Service Instructio

4 . Flush ball does not open

completely . (Applies to

short-base units installed on

a step or riser.)

a . Floor flange interferes with flush

ball rotation .

a . Loosen mounting bolts and push

toilet base back . If this does not

solve issue, install a Dometic

Universal Mounting Kit (item no .

385310139 or 385319140) with

existing floor flange .

5 . Flush ball will not close

completely .

a . Too much friction between flush

ball and ball seal .

b . Water valve screws are too tight .

c . Defective spring cartridge .

a . Lubricate between flush ball and

seal with lubricant (e .g . silicone

spray, furniture polish) .

b . Loosen screws slightly .

c . Check spring tension by

pushing flush lever down, then

release it suddenly . If lever does

not snap back to original posi-

tion, replace spring cartridge .

6 . Water does not shut off in toilet

(toilet overflows) .

a . Not enough clearance between

cam strap and top of water

valve cap .

b . Dirt lodged in water valve seal .

c . Worn or defective water valve .

d . Worn or defective spring

cartridge .

a . Adjust cam strap to have .02” -

.06” ( .5mm - 1 .5mm) clearance

with top of water valve cap .

b . Dissassemble and clean water

valve .

c . Replace water valve .

d . Replace spring cartridge .

7 . Hand sprayer leaks .

a . Hand sprayer is defective .

a . Replace hand sprayer .

8 . Water does not enter toilet bowl

properly .

a . Insufficient water flow rate at

toilet .

b . Water valve clogged .

c . Plugged rim wash holes in toilet .

a . Check water flow rate at toilet .

Rate should be 2 gpm (7 .6 lpm)

at toilet .

b . Remove and clean screen

located on water valve .

c . Clean holes . If still a problem,

replace toilet bowl .

9 . Water is leaking from water

valve .

a . Water valve body cracked due to

freeze damage .

b . Water line connection is loose or

not seated properly .

c . Defective water valve .

d . Stripped threads .

a . Replace water valve .

b . Insure that threads are not

cross-threaded and tighten .

c . Replace water valve .

d . Replace water valve .

10 . Water is leaking from

bottom of toilet base .

a . Toilet is not secured to floor .

b . Worn or defective toilet mount-

ing floor seal .

c . Cracked base .

d . Worn or defective floor flange .

a . Tighten toilet mounting bolts .

b . Replace floor seal between floor

flange and toilet base .

c . Replace base assembly .

d . Replace floor flange .

11 . Water is leaking from rear of

toilet .

a . Loose vacuum breaker .

b . Damaged or defective vacuum

breaker .

c . Cracked or defective toilet bowl .

a . Make sure vacuum breaker stem

is pushed fully into sealing

grommet in back of bowl .

b . Remove white cap from vacuum

breaker . Flush toilet . If water

leaks during flush, vacuum

breaker needs to be replaced .

c . Replace toilet .

12 . Water is leaking from the

base/toilet connection .

a . Band clamp may be loose .

b . Ball/bowl seals may be worn or

defective .

a . Remove plastic base cover (on

applicable models) and tighten

band clamp fastener .

b . Replace ball/bowl seals .

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