Service policy, Shipping firearms for repair – SIG SAUER SIG716 Rifle User Manual

Page 88

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www.sigsauer.com

service Policy

if you have questions concerning the performance or servicing of your rifle, please write or call:

Sig Sauer inc.
attention: customer Service
18 industrial drive, exeter, nH 03833
Phone: (603) 772-2302
fax: (603) 772-9082

if you do noT underSTand THe inSTrucTionS for oPeraTing your rifle, iT iS your reSPonSiBiliTy To call our
cuSToMer SerVice deParTMenT aT (603) 772-2302 Before uSing your rifle.

14.0. shipping firearms for Repair

returning your firearm for Service in the event you need to return your rifle to the Sig Sauer
Service department, here’s what to do:

1. The first step is to contact customer Service at (603) 772-2302 for an rMa number. This number allows Sig Sauer to
track the status of your return from its receipt at Sig Sauer through its return to you. Please do not send your firearm
until you obtain an rMa number.
2. Make sure that the chamber and magazine(s) are unloaded and that no ammunition is included with your returned
firearm.
3. Package the firearm securely to prevent damage. enclose a letter which includes your name, street address, daytime
phone number, model and serial number, and a detailed description of the problem you have experienced or the work
you want performed. With the exception of extra magazines, do not include scopes, mounts, or other accessories.

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