Compaq S4 100 User Manual

Page 63

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Compaq S

4

100 Owner’s Guide

59

and joysticks, but high draw devices such as scanners might have
trouble functioning on the “SB” chipset.

Later chipset versions include SIS and ALI, and both have many
fully functional chipsets as well as Intel’s 82371AB and
82371AB/EB.

Solution:

To determine your USB chipset type:

1.

Click the My Computer icon using the right mouse button. A
pop-up menu appears.

2.

Click on Properties command using the left mouse button. This
brings up the Device Manager.

3.

The last item listed in the Device Manager should be Universal
Serial Bus Controllers.

4.

Click the + beside the Universal Serial Bus Controllers entry.
Two items display, (your chipset) PCI to USB Open Host
Controller and Root Hub.


If a yellow exclamation point appears, or if one or both of them are
not present, please contact your computer manufacturer. If the USB
section is not shown in the Device Manager, we recommend you
contact your computer manufacturer to enable USB.

Problem:

Your USB port worked with other USB devices, but does not work
with the scanner.

Solution:

It is important that you connect the scanner’s power and USB
cables in the following order:

1. Plug the power adapter cord into the scanner and into an outlet.

The scanner’s power will then be ON.

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