XMART Optima 3K-HB - Manual (Page 19)

USER MANUAL - OPTIMA UPS 1K-3K (ENGLISH)
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www.xmart-ups.com 1406-OPTIMA 1K-3K - 19
12. TROUBLESHOOTING
Problem Description Probable Root Cause Suggested Action
* LCD does not show input voltage value
* AC input failure alarm active
(1 beep / 4s) however AC input source is OK
Input power cord is not connected Check input power cord connection.
Input power cord is connected into UPS
outlet. Check input power cord connection.
UPS cannot be powered on even AC input is
OK.
Beep alarm is active (1 beep/s) & LCD shows: EPO function is active.
Re-establish emergency power off
switch and set UPS in normal mode.
UPS cannot be powered on even AC input is
OK. ON push button is not been selected
properly Push ON button during 2 seconds or
longer
1 beep / s alarm is active and LCD shows: Input Line and Neutral are swapped Rotate UPS plug at wall socket to allow
correct line-neutral connection. This
suggestion is only valid for Schuko
power plug type.
1 beep / s alarm is active and LCD shows: Internal or external batteries are not
properly connected Check battery connection.
* Code 27
* Active:
* Continuous beep
Very high voltage at batteries or
charger failure Batteries and charger must be
inspected by qualified personnel
* Code 28
* Active:
* Continuous beep
Very low voltage at batteries or charger
failure Batteries and charger must be
inspected by qualified personnel
* Intermittent: +
* 2 beeps per second.
UPS overloaded Disconnect devices from UPS outlets
until solving overload
* Intermittent: +
* 2 beeps per second.
* By-Pass activated
UPS overloaded. UPS has changed to
BYPASS mode to avoid internal
damage. Disconnect devices from UPS outlets
until solving overload
After repetitive small overloads, UPS
has changed to BYPASS mode.
Disconnect devices from UPS outlets
until solving overload. Then power off
UPS and re-star again.
* Code 43
* Active:
* Continuous beep
UPS has been automatically powered
off because overload. Disconnect devices from UPS outlets
until solving overload. Then power ON.
* Active: on LCD.
* Continuous beep
UPS has been automatically powered
off because short circuit detected at
output.
Check short circuit problem in devices
connected to UPS
* Any of following codes indicated on LCD:
1, 2, 3, 4, 11, 12, 13 o 41
* Continuous beep Internal Ups failure detected. UPS
working in any of following modes:
1. UPS output powered in BYPASS
mode
2. UPS outlets powered off Call service support
Very short backup time Batteries can be discharged because
recent use.. Let UPS recharge batteries during 6
hours before check backup time again.
Battery can be degraded because long
lifetime.
Batteries must be replaced by new
batteries.