Before callimg for ser¥i€e – Sears 36725 User Manual

Page 21

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BEFORE CALLIMG FOR SER¥I€E

Save time and money — Check this list before you call for service.

To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, if you have a
problem, always check this list of common problems and possible solutions before you call for service.

If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When

calling, have this manual, the Repair Parts List, model number and purchase date handy.

PROBLEM

POSSIBLE CAUSE

DON’T CALL FOR SERVICE

UNTIL YOU CHECK

Check power cord to be sure it is

Range does not work;

totally Inoperative

No power to range

plugged in

Cooktop burners and oven
burners do not work

Range not properly
grounded or polarized; This

can affect spark ignition

Controls not set correctly

Gas not turned on

Oven burners can
not be lit during a
power failure.

A

Warning: Lighting gas

burners with a match is

dangerous.

You

should

match

light

the

cooktop

burners only in emergency.

Check Installation Instructions packed
with your range.

Check operating instructions in this
manual.

To check if the gas isturned on, light the
cooktop burners with a match by fol­
lowing the steps in the ignition section
of this manual, if the burners do not
light, check the shut-off valve In the
lower compartment (see installation

section) and the main gas shut-off valve
to be sure they are in the open position.

Cooktop burner does not

work; oven OK

Soil clogging holes (ports) in
burner or burner not as­
sembled properly
Improper operation of control

See the removable cooktop burner sec­

tion and the cleaning tips in this manual.

Be sure to push knob in while turning.

Foods do not bake property

Oven not preheated long

enough

Improper rack or pan place­

ment

Oven vent blocked or cov­
ered
Improper use of foil

Improper temperature setting
for utensil used

Recipe not followed

improper thermostat calibra­

tion

Range and oven rack not

level

Using improper cookware

Be sure to preheat:

until preheat notification tone sounds.

Maintain uniform air space around pans
and utensils; see oven cooking section.

Be sure oven vent (in panel behind

cooktop) is not blocked.

Foil use not recommended.

Reduce temperature 25 deg rees for g lass

ordull/darkened pans.

is recipe tested and reliable?

Check oven temperature adjustment

procedures (next page).

Check installation section for leveling

instructions.

See oven cooking section.

“F" and any number flash In
display and control beeps

Possible oven malfunction

Press CLEAR/OFF. Allow oven to cool 1
hour. Place back into operation. If prob­

lem repeats, disconnect power and gas
supply. Call for service.

20

NGSER12

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