Nortel Networks NN43110-101 - Manual (Page 50)

While on an active call
To place a call on hold:
(Hold)
Press the Hold key.
To retrieve a call on hold:
Press the line (DN) key.
Transferring a call
Use the Transfer feature to redirect a call to the appropriate person.
To transfer a call to a third party:
Trans 1. Press the Transfer context-sensitive soft
key. The other party is put on hold and a
dial tone sounds.
2. Dial the DN to which you are transferring
the call.
Trans 3. When that number rings or a person
answers, press the Transfer context-
sensitive soft key to connect the calling
party.