Troubleshooting mg 1000b – Nortel Networks NN43110-101 User Manual
Page 90
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Additional phone features
Note: If you do not use the Resume Normal Mode command after
testing, the telephone automatically returns to Normal Mode in 10
minutes.
t I
(Services)
1. Press the Services key.
2. Press the Up/Down navigation key to
scroll and highlight Resume Normal
Mode.
3. Press the Enter key (the telephone
registers back to the main office).
Troubleshooting MG 1000B
The MG 1000B can display error messages on-screen. Table 5 lists error
messages and describes actions to correct the causes.
Table 5: Troubleshooting MG 1000B (Part 1 of 2)
Display Message
Probable Cause
Actions
Local Mode
Test Local Mode.
Press the Services
key, and then select
Resume Normal
Mode.
Network problem.
Contact system
administrator if
problem persists.
Local Mode
Gatekeeper unable to
Notify system
Invalid ID (1)
find end point from
Branch User ID.
administrator.