Engine service, Questions or problems – Troy-Bilt 15009 User Manual

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ENGINE SERVICE

If your tiller engine ever needs service or re­

pair, contact your nearest Briggs & Stratton or

Tecumseh Service Dealer.

To find the nearest Service Dealer, look in the

Yellow Pages of your phone book under
“Engines-Gasoline”, or “Gasoline Engines.”

If you have problems getting engine service or

parts locally, let us know so we can provide you

with the name of the nearest Service Dealer.

QUESTIONS OR PROBLEMS?

1. Check this Owner/Operator Manual:

The answer to your question or problem may be

in this Manual. Refer to the index at the back of

this Manual to find the listing that concerns your

problem. Turn to that page and read the informa­

tion provided.

2. Call or write to us:

If you can't find the answer to your question or

problem in this Manual, please call us or write to
us. One of our helpful, friendly tiller experts will
gladly help you. Be sure to include your tiller
model name and the serial number of your tiller.

3. If you need a part:

Call or write to our Parts Department (see the

Toll-Free telephone number below). Please have
your tiller model name and serial number at

hand. Use the Parts Catalog to find the part
number and quantity of the part you need.
Remember that you can purchase many of the

common hardware items at your local hardware
store as well as ordering them from us.

For Fastest Service, Use The Numbers Below

In the U.S.A.:

Customer Service..................................................................1-800-437-8686
Technical Service.................................................................. 1-800-520-5520

Parts Orders...........................................................................1-800-648-6776

Outside the U.S.A. and Canada:

Customer Service..................................................................................... (518) 391-7007

Technical Service..................................................................................... (518) 391-7008

Parts Service............................................................................................. (518) 391-7006

If you would rather write, our mailing address is:

Garden Way Incorporated

1 Garden Way

Troy, New York 12180

IMPORTANT!

If you notice any freight damage or missing parts, either at the time of delivery or later during

assembly, make sure that you put it in writing, within 15 days, and send your letter to the shipper
to confirm that you intend to file a claim. Tell the driver, or inform the truck terminal, that you

intend to file a written claim. They will advise you as to how to proceed. However, if you
have any problems with this procedure, please call us so that we can help you get satisfaction.

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