Ordering replacement parts, Limited warranty – NordicTrack STRENGTH ADJUSTABLE BENCH NTB12920 User Manual
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ORDERING REPLACEMENT PARTS
To order replacement parts, simply call our Customer Service Department toll-free at 1-888-825-2588, Monday
through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). To help us assist you, please be pre
pared to give the following information:
1. The MODEL NUMBER of the product (NTB12920)
2. The NAME of the product (NordicTrack* STRENGTH ADJUSTABLE BENCH weight bench)
3. The SERIAL NUMBER of the product (see the front cover of this manual)
4. The KEY NUMBER and DESCRIPTION of the part(s) (see pages 10 and 11 of this manual)
WHAT IS COVERED—The entire NordicTrack® STRENGTH ADJUSTABLE BENCH weight bench (“Product”) is warranted to be free
of all defects in material and workmanship.
WHO IS COVERED—The original purchaser or any person receiving the Product as a gift from the original purchaser.
HOW LONG IS IT COVERED—ICON Health & Fitness, Inc. (“ICON"), warrants the product frame for five years after the date of pur
chase. ICON warrants ail other parts for one year after the date of purchase. Labor is covered for one year.
WHAT WE DO TO CORRECT COVERED DEFECTS—We will ship to you, without charge, any replacement part or component, pro
viding the repairs are authorized by ICON first and are performed by an ICON trained and authorized service provider, or, at our
option, we will replace the Product.
WHAT IS NOT COVERED—Any failures or damage caused by unauthorized service, misuse, accident, negligence, improper
assembly or installation, alterations, modifications without our written authorization or by failure on your part to use, operate, and
maintain as set out in your User’s Manual (“Manual”).
WHAT YOU MUST DO—Always retain proof of purchase, such as your bill of sale; store, operate, and maintain the Product as spec
ified in the Manual; notify our Customer Service Department of any defect within 10 days after discovery of the defect; as instruct
ed, return any defected part for replacement or, if necessary, the entire product, for repair.
USER’S MANUAL—It is VERY IMPORTANT THAT YOU READ THE MANUAL before operating the Product. Remember to do the
periodic maintenance requirements specified in the Manual to assure proper operation and your continued satisfaction.
HOW TO GET PARTS AND SERVICE—Simply call our Customer Service Department at 1-888-825-2588 and tell them your name
and address and the serial number of your Product. They will tell you how to get a part replaced, or if necessary, arrange for serv
ice where your Product is located or advise you how to ship the Product for service. Before shipping, always obtain a Return
Authorization Number (RA No.) from our Customer Service Department; securely pack your Product (save the original shipping car
ton if possible); put the RA No. on the outside of the carton and insure the product. Include a letter explaining the product or prob
lem and a copy of your proof of purchase if you believe the service is covered by warranty.
ICON is not responsible or liable for indirect, special or consequential damages arising out of or in connection with the use or per
formance of the product or damages with respect to any economic loss, loss of property, loss of revenues or profits, loss of enjoy
ment or use, costs of removal, installation or other consequential damages of whatsoever nature. Some states do not allow the
exclusion or limitation of incidental or consequential damages. Accordingly, the above limitation may not apply to you.
The warranty extended hereunder is in lieu of any and all other warranties and any implied warranties of merchantability or fitness
for a particular purpose is limited in its scope and duration to the terms set forth herein. Some states do not allow limitations on how
long an implied warranty lasts. Accordingly, the above limitation may not apply to you.
No one is authorized to change, modify or extend the terms of this limited warranty. This warranty gives you specific legal rights and
you may have other rights which vary from state to state.
ICON HEALTH & FITNESS, INC., 1500 S. 1000 W., LOGAN, UT 84321-9813
Part No, 193411 R0103A
Printed in China © 2003 ICON Health & Fitness, Inc.