Cisco 7971G-GE User Manual

Page 11

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7-11

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

OL-12232-01

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Load Server is
invalid

Indicates an invalid TFTP server
IP address or name in the Load Server
option.

The Load Server setting is not valid.
The Load Server specifies a TFTP
server IP address or name from which
the phone firmware can be retrieved
for upgrades on the phones.

Check the Load Server entry (from
Cisco Unified Communications
Manager Administration choose
Device > Phone).

No CTL installed

A certificate trust list (CTL) file is not
installed in the phone.

Occurs if security is not configured or,
if security is configured, because the
CTL file does not exist on the TFTP
server.

For more information, refer to Cisco
Unified Communications Manager
Security Guide
.

No default router

DHCP or static configuration did not
specify a default router.

If the phone has a static IP
address, verify that the default
router has been configured. See
the

“Network Configuration

Menu” section on page 4-7

section

for details.

If you are using DHCP, the DHCP
server has not provided a default
router. Check the DHCP server
configuration.

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

Message

Description

Possible Explanation and Action

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