Cisco 7971G-GE User Manual

Page 5

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7-5

Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0

OL-12232-01

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series

Message

Description

Possible Explanation and Action

BootP server used

The phone obtained its IP address from
a BootP server rather than a DHCP
server.

None. This message is informational
only.

CFG file not found

The name-based and default
configuration file was not found on the
TFTP Server.

The configuration file for a phone is
created when the phone is added to the
Cisco Unified Communications
Manager database. If the phone has not
been added to the
Cisco Unified Communications
Manager database, the TFTP server
generates a

CFG File Not Found

response.

Phone is not registered with
Cisco Unified Communications
Manager.

You must manually add the phone
to Cisco Unified Communications
Manager if you are not allowing
phones to auto-register. See the

“Adding Phones with Cisco
Unified Communications
Manager Administration” section
on page 2-16

for details.

If you are using DHCP, verify that
the DHCP server is pointing to the
correct TFTP server.

If you are using static IP
addresses, check configuration of
the TFTP server. See the

“Network

Configuration Menu” section on
page 4-7

for details on assigning a

TFTP server.

CFG TFTP Size
Error

The configuration file is too large for
file system on the phone.

Power cycle the phone.

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