3DLABS Oxygen GMX - Manual (Page 22)

Reaching Technical Support
14 3Dlabs Oxygen GMX User’s Guide
Question: I’m experiencing network problems since I installed my Oxygen card.
Solution: If your Ethernet adapter is ISA-based, there may be a conflict
between it and your Oxygen card. To resolve a conflict:
1. Go to Start/Programs/Administrative Tools and open Windows
NT Diagnostics.
2. Click the Resources tab and select the IRQ button at the bottom
of the panel.
3. If the same IRQ address (found in the IRQ column) is assigned
to the Ethernet adapter and the Oxygen card, go on to step 4. If
they are different, see the next solution.
4. Open the Network control panel and click the Adapters tab.
5. Select your network adapter and click the Properties button. A
setup box appears.
6. Enter an unused address in the setup box (check your system
documentation for a list of valid IRQ addresses) and click OK
twice. The control panel will close and a restart prompt appears.
7. Click Yes to restart your system.
Solution: You may need to reinstall or update your Ethernet driver. See your
system or Ethernet adapter documentation for more information.
Reaching Technical Support
If you cannot find the problem you are experiencing, or the solution to a problem,
listed in this chapter, check the 3Dlabs web site for additional help. To contact
3Dlabs Technical Support, send an e-mail to:
[email protected]
Be sure to include a description of your system and the exact steps required to
recreate the problem.