ADLINK cPCI-3538 - Manual (Page 38)

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•Warranty Policy
Warranty Policy
Thank you for choosing ADLINK. To understand your rights and enjoy
all the after-sales services we offer, please read the following
carefully.
1. Before using ADLINK’s products please read the user manual
and follow the instructions exactly. When sending in damaged
products for repair, please attach an RMA application form which
can be downloaded from: http://rma.adlinktech.com/policy/.
2. All ADLINK products come with a limited two-year warranty, one
year for products bought in China.
• The warranty period starts on the day the product is
shipped from ADLINK’s factory.
• Peripherals and third-party products not manufactured by
ADLINK will be covered by the original manufacturers'
warranty.
• For products containing storage devices (hard drives,
flash cards, etc.), please back up your data before
sending them for repair. ADLINK is not responsible for
any loss of data.
• Please ensure the use of properly licensed software with
our systems. ADLINK does not condone the use of
pirated software and will not service systems using such
software. ADLINK will not be held legally responsible for
products shipped with unlicensed software installed by
the user.
• For general repairs, please do not include peripheral
accessories. If peripherals need to be included, be
certain to specify which items you sent on the RMA
Request & Confirmation Form. ADLINK is not
responsible for items not listed on the RMA Request &
Confirmation Form.
3. Our repair service is not covered by ADLINK's guarantee in the
following situations:
• Damage caused by not following instructions in the
User's Manual.