7 troubleshooting, Solving common problems, Error codes and descriptions – EXFO EPM-ELS-50 User Manual
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Troubleshooting
20
7 Troubleshooting
Solving Common Problems
Error Codes and Descriptions
ER: error code displayed until you press a key.
Problem
Possible Cause
Solution
The unit does not turn on.
Batteries are discharged. Replace batteries.
Reference power different than 
source output power.
Received power outside 
detector’s range.
Change source output 
power.
Error
Code
Description
Solution
LIGH
(EPM-50
only)
Light detected while nulling offsets. 
Nulling is not performed.
Correctly place protective cap on 
detector port, then retry.
3/11
Embedded software problem.
Contact EXFO.
7
Hardware problem.
Replace unit.
13
Non-volatile memory corrupted 
(would occur during unit 
initialization).
³
Hold down all 3 buttons during 
initialization to reset unit.
³
Unit must be recalibrated. 
Contact EXFO.