EXFO FOT-930 Multifunction Loss Tester - Manual (Page 94)

Troubleshooting
86 FOT-930
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, and for a list of other
worldwide locations, visit the EXFO Web site at
www.exfo.com .
To accelerate the process, please have information such as the name and
the serial number (see the product identification label), as well as a
description of your problem, close at hand.
You may also be requested to provide the firmware version number.
To find out the firmware version number:
1. Press Menu, then select Results/Information > Unit Info.
2. Press About (F1/F2 key).
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
[email protected]