Troubleshooting – Laerdal HeartCode BLS 2010 User Manual

Page 22

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HeartCode BLS Administrators Guide

HeartCode

®

BLS Administrators Guide

Backup

All user and course data is stored in the Laerdal License Server.
To perform backups all that is needed is to backup the Laerdal
License Server installation folder.
The manikin raw performance data* is stored locally on the Parts
2 and 3 Skills PC. If you wish to back up these as well, you must
also backup the Skills installation folder.

*This can be interesting for later research.

Troubleshooting

Manikin Troubleshooting

• Manikin will not connect:

o Check that the manikin is completely

turned off before searching. The
program will turn it on.

o Check cable or if you have extras, try to

change the cable.

o Try to disconnect other devices or

programs using the serial / usb ports.

• Ventilation feedback doesn’t correspond to

evaluation:

o Check that the lungs are installed

correctly.

o Try to change the lungs.
o Check that the face is connected

properly to the lung tubes.

• Need to hyperextend the neck when performing

ventilations:

o Check the technique by consulting the

introduction videos.

o Check the airway tubes in the neck.

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