Vented gas logs, Troubleshooting, Continued – Desa VVDA24R User Manual

Page 16

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901272

VENTED GAS LOGS

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at pilot

When ignitor button is pressed, there is
spark at pilot but no ignition

Pilot lights but flame goes out when control
knob is released

Burner does not light after pilot is lit

Delayed ignition burner

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Scrape away paint on bracket for better

contact with ground on piezo ignitor

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace electrode
7. Reposition electrode

1. Turn on gas supply or open manual

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is re-
moved

5. Adjust pilot flame for approximately

2" blue flame

6. Clean pilot (see Cleaning and Mainte-

nance, page 22) or replace pilot assembly

7. Replace gas control

1. Press in control knob fully
2. After pilot lights, keep control knob

pressed in 30 seconds

3. Fully open manual shut-off valve
4. A) Contact local natural gas company

B) Clean pilot (see Cleaning and Mainte-
nance
, page 22) or replace pilot assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace thermocouple
7. Replace control valve

1. Clean burner orifice
2. Contact local natural or propane/LP gas

company

3. Replace burner orifice
4. Reconnect leads

1. Adjust pilot flame for approximately

2" blue flame

2. Replace pilot orifice set

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Bad ground on piezo ignitor

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong

1. Gas supply turned off or manual shutoff

valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Pilot adjustment screw closed

6. Pilot is clogged

7. Low gas pressure

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Manual shutoff valve not fully open
4. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged
7. Control valve damaged

1. Burner orifice clogged
2. Inlet gas pressure is too low

3. Burner orifice diameter is too small
4. Thermocouple leads disconnected or im-

properly connected

1. Pilot flame needs adjusting

2. Wrong pilot orifice

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