Troubleshooting guide – Star Headlight & Lantern TDDL15-36-RRK Roof Rack Kit User Manual

Page 7

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If you have any questions concerning this or any other product, please contact our

Customer Service Department at (585) 226-9787.

If a product must be returned for any reason, please contact our

Customer Service Department to obtain a Returned Material Authorization

number (RMA #) before you ship the product back.

Please write the RMA # clearly on the package near the mailing label.

These lights use state-of-the-art Light Emitting Diode (LED) technology. This light is
comprised of ultra-bright LEDs that are operated in a multiplexed mode to efficiently
produce light output with lifetimes up to 100,000 hours. Under normal circumstances, you
will not need to replace any LEDs in this light. If any of the LEDs in your light do fail,
please contact Star Headlight for arrangements to have them repaired.

NOTE:

Most failures can be traced to wiring and battery
problems. Check "quick-connects” and wiring to insure
that correct voltage/polarity is reaching the light.

Symptom

Possible Cause

Check

No Light

Power or polarity

A nominal +10-16VDC (DLX3) or 10-30VDC (DLX4 and DLX6)

should be reaching the red wire

Is power hooked up backwards?

Positive ground vehicle? (Unit designed for negative ground

vehicles)

Inline fuse blown

Is an external fuse or circuit breaker used?

Bad ground

Are the negative leads connected to a good ground?

White wire shorted

White wire should only be connected to other white wires.

Power applied to it will prevent the light from flashing

Green wire shorted

Green wire should remain unconnected.

If grounded, light will cease to function.

Shorts

Do wires run thru bare metal holes that have damaged them?

Wiring

Are the wires pinched or broken anywhere?

LED's appear dim

Low battery voltage

Measure while lights are on. Voltage below 10V will result in

reduced LED output.

Power wires are too

small/long

Measure while lights are on. Voltage below 10V will result in

reduced LED output.

Erratic operation

Bad routing of wires

Do wires run thru bare metal holes that have damaged them?

Are the power or control wires close to:

Strobe power supplies, tubes, cables, police/two-way radios or

alternator?

Try running with the car and all other accessories off

Troubleshooting Guide

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