Velodyne Digital DrivePLUSSeries - Manual (Page 39)

TV SHOWS DISTORTED COLORS.
Some TVs are particularly sensitive to stray magnetic fields. If your TV shows distorted colors after installing your subwoofer, simply increase
the distance between your TV and your subwoofer until normal color returns.
POOR VIDEO QUALITY on SETUP SCREENS on TV
Many new receivers and AV processors support HDMI connectivity and can up-convert legacy source material to true high definition 1080i/p
output. If you're having difficulty currently seeing the video from your Digital Drive PLUS subwoofer, go into the receiver's setup menu and select
a lower output resolution. You may also find that it's helpful to use a composite to S-video adaptor to help in this process and go into your
receiver using the S-video input. Doing so eliminates one step in the video processing chain. Or use the Windows Setup Program and PC to
avoid having to use TV screen for setup.
OTHER ISSUES see SERVICE BULLETINS and FAQs
The Support > Service Bulletins and Support > FAQs pages of www.velodyne.com also contain information about setting up
your subwoofer.
Update Software
At the heart of Digital Drive PLUS functionality is the customized software. From time to time, Velodyne publishes updates to the Digital Drive PLUS
Windows Setup Program software.
You can register at www.velodyne.com to be notified by email when software updates are available.
Windows ® Setup Program Software
To update the software:
1. Go to www.velodyne.com.
2. Go to the Support > Downloads >Software Updates page.
3. Click the icon to download the Windows Setup Program software.
4. Enter your contact information.
5. This downloaded file is an .exe file that is run from your local Windows laptop or desktop computer.
Service
DO NOT ATTEMPT TO SERVICE THE SUBWOOFER YOURSELF beyond what is described in this owner’s manual.
ONLY USE QUALIFIED SERVICE TECHNICIANS TO REPAIR DAMAGED PARTS. Service the subwoofer using qualified service
technicians when:
• A power cord or plug is damaged
• The power socket on the subwoofer is damaged
• Objects have fallen into the subwoofer or liquid has spilled into the subwoofer
• The subwoofer was rained on or has become partially or fully submerged in water
• The subwoofer does not operate normally or exhibits a marked change in performance
• The cabinet has been dropped or is damaged
• The subwoofer driver’s cone and/or suspension is physically damaged
Packaging
Save the carton and packing materials for future use. Using other packaging for this unit may result in severe damage when shipping or
moving. You can use this packaging should you ever move or need to return the subwoofer to Velodyne for service. To save storage space,
you can flatten the box and put the other packing material in a plastic bag.
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Digital Drive PLUS User’s Manual MAINTAIN