After-sale service – XAIRCRAFT X650 Value User Manual

Page 8

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1. Warranty Items

have to pay for the cost of check, repairs, material and shipping.

1) XAircraft provides a manufacturer's warranty on X650 Value

electronic parts caused by non-accident error or no human error.
It doesn't include the frame and its parts, cover on electronic

4. Procedure of Service

parts and circuit lines and so on.

1) When performance failure happens to your X650 Value or extra

2) The warranty period takes effect from the purchasing day(the

purchasing parts, please contact distributor/seller immediately in

date is subject to the time on your Proof of Purchase) to the 90th

order to confirm the failure, the range and way of service. You can

day.

alternatively email us: [email protected]. At the same time,

3) Among the warrant period, XAircraft provides repairments for

you have to offer some evidence and details:

free under circumstance within the warranty scope.

a) Proof-of-Purchase of XAircraft X650 Value.
b) Product SN, you can find it on the package.

2. Situations below are NOT INCLUDED in the warranty

c) Description in details such as the weather, environment,

1) Users disobey the XAircraft X650 Value manual while installing or

operation and aircraft motion.

operating your XAircraft products.

d) Your contact information.

2) Performance failure caused by worn-out, misuse, improper

2) XAircraft or global distributor/seller strictly follows the warranty

operation or chemical reagent.

items to confirm the scope of service.

3) Performance failure caused by intermixed with non-X650 Value

3) Users may have to pay for the repairment necessarily according to

parts.

damage assessment which XAircraft or global distributor/seller will

4) Performance failure caused by modifications with non-X650

contact you to confirm whether it's satisfied for you. For the

Value parts.

unrepairable parts you can choose to replace under the range of

5) Performance failure on electronic device caused by liquid drop-in.

warranty scope otherwise we have to declare as a disabled product

6) Performance failure caused by electronic interference.

while beyond the warranty range.

7) Performance failure on electronic parts caused by using battery

low in quality or choosing an unreasonable voltage source.

5. Shipping Fee

8) Performance failure caused by incidents or human error such as

1) Users in China Mainland have to pay for the shipping-out fee if

transportation, collision, improper operation or connecting to a

XAircraft X650 Value has a performance failure among the warranty

wrong voltage source.

items. Beyond the warranty items users have to pay for the

9) Performance failure caused by irresistible force including but not

shipping fee out and back.

limited by fire, earthquake, lightning and so on.

2) Users outside the China Mainland have to contact the local

10) Damage or lose happens during the post. Please consult to the

distributor/seller for centralized treatment case by case in order to

relevant logistics corporation.

save shipping cost.

3. Paid-Service. You can choose paid service when performance

failure occurs out of the warranty range.
1) From the time you purchase XAircraft X650 Value within a year, you

only have to pay for the cost of material and shipping.

2) From the time you purchase XAircraft X650 Value over a year, you

After-Sale Service

www.xaircraft.com

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