After-sale service – XAIRCRAFT X450 Pro User Manual
Page 8
1.
Warranty Items
1)
XAircraft provides a manufacturer's warranty on X450 Pro electronic
4.
Procedure of Service
parts caused by non-accident error or no human error. It doesn't include
1) When performance failure happens to your X450 Pro or extra purchasing
the frame and its parts, cover on electronic parts and circuit lines and so
parts, please contact distributor/seller immediately in order to confirm
on.
the failure, the range and way of service. You can alternatively email us:
2)
The warranty period takes effect from the purchasing day(the date is
[email protected]. At the same time, you have to offer some
subject to the time on your Proof of Purchase) to the 90th day.
evidence and details:
3)
Among the warrant period, XAircraft provides repairments for free under
a)
Proof-of-Purchase of XAircraft X450 Pro.
circumstance within the warranty scope.
b) Product SN, you can find it on the package.
c) Description in details such as the weather, environment, operation
2.
Situations below are NOT INCLUDED in the warranty
and aircraft motion.
1)
Users disobey the XAircraft X450 Pro manual while installing or
d) Your contact information.
operating your XAircraft products.
2) XAircraft or global distributor/seller strictly follows the warranty items to
2)
Performance failure caused by worn-out, misuse, improper operation or
confirm the scope of service.
chemical reagent.
3) Users may have to pay for the repairment necessarily according to
3)
Performance failure caused by intermixed with non-X450 Pro parts.
damage assessment which XAircraft or global distributor/seller will
4)
Performance failure caused by modifications with non-X450 Pro parts.
contact you to confirm whether it's satisfied for you. For the unrepairable
5)
Performance failure on electronic device caused by liquid drop-in.
parts you can choose to replace under the range of warranty scope
6)
Performance failure caused by electronic interference.
otherwise we have to declare as a disabled product while beyond the
7)
Performance failure on electronic parts caused by using battery low in
warranty range.
quality or choosing an unreasonable voltage source.
8)
Performance failure caused by incidents or human error such as
5.
Shipping Fee
transportation, collision, improper operation or connecting to a wrong
1) Users in China Mainland have to pay for the shipping-out fee if XAircraft
voltage source.
X450 Pro has a performance failure among the warranty items. Beyond
9)
Performance failure caused by irresistible force including but not limited
the warranty items users have to pay for the shipping fee out and back.
by fire, earthquake, lightning and so on.
2) Users outside the China Mainland have to contact the regional
10) Damage or lose happens during the post. Please consult to the relevant
distributor/seller for centralized treatment case by case in order to save
logistics corporation.
shipping cost.
3.
Paid-Service. You can choose paid service when performance failure
occurs out of the warranty range.
1) From the time you purchase XAircraft X450 Pro within a year, you only
have to pay for the cost of material and shipping.
2) From the time you purchase XAircraft X450 Pro over a year, you have to
pay for the cost of check, repairs, material and shipping.
After-Sale Service
6