Film or slide scanning problems, You cannot scan film or slides, Negative film preview images look strange – Epson Perfection V500 User Manual

Page 222

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Solving Problems

Film or Slide Scanning Problems

You Cannot Scan Film or Slides

Negative Film Preview Images Look Strange

Striped Rings Appear in Your Scanned Image

A Line Appears in the Previewed Image

You Cannot Scan Film or Slides

Make sure the document mat is removed from the scanner cover. See

Removing the Document Mat

for instructions.

Make sure the scanner cover is securely connected to the scanner’s

OPTION port. See

Removing the Document Mat

for instructions.

Make sure the Document Type setting (Home Mode) or Document Type

and Film Type settings (Professional Mode) are set correctly for your film/

slide type. See

Selecting Basic Settings

for instructions.

Make sure your film or slides are placed on the scanner correctly. See

Placing Film in the Holder

or

Placing Slides in the Holder

for instructions.

Top

Negative Film Preview Images Look Strange

Make sure the Document Type setting (Home Mode) or Document Type

and Film Type settings (Professional Mode) are set correctly for your film.

See

Selecting Basic Settings

for instructions.

In normal preview, the dark area around the film and the frame of the film

holder is perceived as white. This alters the exposure and causes images to

appear darker. Create marquees on the image area you want to scan as

described in

Previewing and Adjusting the Scan Area

. Then click the Zoom

button to preview the area.
Try previewing images in thumbnail preview instead. See

Previewing and

Adjusting the Scan Area

for instructions on switching the preview type.

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