Reporting safety defects for u.s. owners – Subaru 2013 BRZ User Manual
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Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration (NHTSA)
in addition to notifying Subaru of America, Inc.
If NHTSA receives similar complaints, it may open an investigation,
and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA can-
not become involved in individual problems between you, your
dealer, or Subaru of America, Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to: Administrator, NHTSA,
1200 New Jersey Ave, S.E., Washington, DC 20590. You can
also obtain other information about motor vehicle safety from
http://www.safercar.gov.