Anthony Gallo Strada - Manual (Page 17)

Service
If your Stradas require repair:
1. Please contact the authorized Anthony Gallo Acoustics dealer from whom the product
was originally purchased. It may be helpful to have the original sales receipt available to
determine warranty eligibility. Determine how the dealer can be of help in providing
troubleshooting, repair, or service for your product.
2. If it is impractical or impossible to contact your original dealer, refer to the Dealer
Locator section found on www.roundsound.com. Locate your nearest authorized dealer
and contact the dealer to arrange for service.
3. If you choose to, you can send your product to Anthony Gallo Acoustics Factory Service.
Carefully pack the product in its original carton and ship it to the service center. A copy of
your receipt may be necessary to determine in-warranty or out-of-warranty status. Please
call the service center for an RA# with a description of the problem, your return address,
and daytime phone number. It is suggested you choose a carrier that provides parcel
tracking and provides insurance.
Warranty privilege is null and void for Anthony Gallo Acoustics products that are
purchased through non-authorized retailers, Internet sales from online retailers other than
“Gallo Direct.com,”and catalog sales.
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4. The serial number has been altered or removed.
5. If the unit has been purchased through an unauthorized dealer or web reseller.
Warning: With any speaker, excessively high volume levels will cause extreme heat
build-up in the voice coil. This can lead to intermittent failure, permanent damage to
the driver, and a need for driver replacement. Abnormal excursions can cause drivers
to hit their stops to make audible mechanical noises. This type of abuse from
overdriving due to excessive volume levels is not covered under warranty.
EXCLUSIONS OF CERTAIN DAMAGES
Anthony Gallo Acoustics liability is limited to the cost of repair or replacement, at our
option, of any defective part or product and shall in no event include incidental or
consequential damages of any kind.
The above provisions do not preclude the operation of a state statute, which in certain
circumstances may not allow some of the limitations and exclusions described in this
warranty. To obtain warranty service, please call the dealer from whom you purchased
your equipment.
WHAT WE WILL PAY FOR
We will pay all labor and material expenses for covered items, but you must pay any
shipping charges if it is necessary to ship the product to us or to an authorized dealer. If
the repairs are covered by warranty, we will pay the return shipping charges.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
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