Auto-Zone Control Systems Remote Link II Technical Guide, Installation Instructions for the Remote Link II Modem (Version 01C) - Manual (Page 18)

Remote Link II Technical Guide
18 Operator Interface
Troubleshooting the USB Drivers for Windows
®
XP
Troubleshooting the USB Drivers for
Windows
®
XP
If the Found New Hardware Window did not appear when you
plugged in your Remote Link II or if you canceled out of the
installation procedure for any reason, you will have to follow
these instructions to install the USB drivers.
1. Plug the USB cable attached to the Remote Link II
into your computer’s USB port.
2. Click <Start> , click <Control Panel> , and then
double-click <System> . The System Properties
Window will appear. Click the
<Hardware> tab and
then click <Device Manager> .
3. The
Device Manager Window will appear. In this
window, look for an exclamation point in the
categories, “Other devices,” “Ports,” or “Universal
Serial Bus controllers.” Click the item containing the
exclamation point.
4. Right-click on USB Serial Port and then click
<Update Driver> . The Hardware Update Window
will appear.
5. In response to the question, “Can Windows search
for software?” click the radio button, “No, not at this
time” and then click
<Next> . Insert your USB
Drivers CD-ROM into your CD-ROM drive, and then
click the radio button, “Install from a list or specifi c
location” and click
<Next> .
6. The screen will now display the message, “Search for
driver software in this location:” If the location is
correct, click
<Next> and go to step 8. If not, click
<Browse> .
7. Select the CD-ROM location from the list of folders
and then click <OK> .
8. A message will appear that states, “Please wait while
the wizard installs the software...”
9. When the installation is complete, the window below
will appear. Click <Finish> .