Desa CLD3018PTA - Manual (Page 24)

www.desatech.com 113101-01A 24
LOGS
• If you remove logs for cleaning, refer to In-
stalling Logs, page 16 through 18, to properly
replace logs.
• Replace log(s) if broken or chipped (dime-sized
or larger).
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the 8 holes
in the brass fitting at the entrance to the burner.
These holes may become blocked with dust or lint.
Periodically inspect these holes for any blockage
and clean as necessary. Blocked air holes will cre-
ate soot.
MAIN BURNER
Periodically inspect all burner flame holes with
the heater running. All slotted burner flame holes
should be open with yellow flame present. All
round burner flame holes should be open with a
small blue flame present. Some burner flame holes
may become blocked by debris or rust, with no
flame present. If so, turn off heater and let cool.
Remove blockage, blocked burner flame holes
will create soot.
TECHNICAL SERVICE
You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department
at 1-866-672-6040. When calling please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ tech-
nical service web site at
www.desatech.com .
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, con-
tact your local natural or propane/LP gas supplier.
CLEANING AND
MAINTENANCE
Continued
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts re-
placed under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products’ Technical Service De-
partment at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number