Troubleshooting, Continued – Desa VRL30PT User Manual

Page 25

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TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

One or more burners do not light after ODS/
pilot is lit

Delayed ignition of one or more burners

Burner backfiring during combustion

Yellow flame in front/middle burner
during burner combustion (VRL24NT/PT,
VRL24NR/PR, VRL30NT/PT, VRL30NR/
PR, CSG3924NT/PT, CSG3924NR/PR)
Yellow flame in front burner during burner
combustion (CTB3924NT/PT,
CTB3924NR/PR)

Slight smoke or odor during initial operation

Heater produces a whistling noise when
burners are lit

White powder residue forming within burner
box or on adjacent walls or furniture

Moisture/condensation noticed on windows

REMEDY

1. Contact local natural or propane/LP gas

company

2. Clean burner(s) (see Cleaning and Mainte-

nance, page 23) or replace burner orifice(s)

3. Contact qualified service person
4. Reconnect leads (see Wiring Diagram,

page 28)

5. Replace battery in transmitter and

receiver

1. Contact local natural or propane/LP gas

company

2. Clean burner(s) (see Cleaning and Main-

tenance, page 23) or replace burner
orifice(s)

3. Contact qualified service person

1. Clean burner (see Cleaning and Mainte-

nance, page 23) or replace burner orifice

2. Replace damaged burner
3. Replace gas regulator

1. Check burner(s) for dirt and debris. If

found, clean burner(s) (see Cleaning and
Maintenance
, page 23)

2. Replace gas regulator

1. Problem will stop after a few hours of

operation

1. Turn control knob to LO position and

let warm up for a minute

2. Operate burners until air is removed

from line. Have gas line checked by lo-
cal natural or propane/LP gas company

3. Observe minimum installation clear-

ances (see pages 8 through 10)

4. Clean burners (see Cleaning and Main-

tenance, page 23)

1. Turn heater off when using furniture

polish, wax, carpet cleaners, or similar
products

1. Refer to Air for Combustion and Venti-

lation requirements (page 5)

POSSIBLE CAUSE

1. Inlet gas pressure is too low

2. Burner orifice(s) clogged

3. Mislocated crossover tube
4. Thermopile leads disconnected or im-

properly connected (Remote-Ready
Models Only)

5. Burners will not come on in remote po-

sition (Remote-Ready Models Only)

1. Manifold pressure is too low

2. Burner orifice(s) clogged

3. Mislocated crossover tube

1. Burner orifice is clogged or damaged

2. Damaged burner
3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

1. Residues from manufacturing processes

and logs curing

1. Turning control knob to HI position

when burners are cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner

orifice(s)

1. When heated, vapors from furniture pol-

ish, wax, carpet cleaners, etc. may turn
into white powder residue

1. Not enough combustion/ventilation air

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