Troubleshooting, 2 troubleshooting – Daktronics Venus 1500 Radio – Gen 2 User Manual

Page 28

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3.2 Troubleshooting

This subsection contains some symptoms that may be encountered when using the radios.
This list does not include every possible symptom, but does represent common situations
that may occur.

Symptom/Condition

Possible Cause/Remedy

ƒ

No power to the Server

ƒ

Is the cable from the J-box/signal converter connected to the

server radio?

ƒ

Does the J-box/signal converter have power?

ƒ

No power to the Client

ƒ

Does the display have power?

ƒ

Does the controller have power?

ƒ

Are the correct wires terminated in TB1 on the client radio

board?

ƒ

Is the white power plug from the quick connect cable plugged to

the spare mate-n-loc power plug (AF-3010)?

ƒ

Server will not

communicate with the

computer

ƒ

Does the server have power?

ƒ

Does the J-box/signal converter have power?

ƒ

Is the signal cable connected to the J-box at J2 and to the

server at TB2?

ƒ

Is the cable from the J-box to the server pinned one-to-one?

ƒ

Is the correct serial cable being used between the computer

and the J-box/signal converter? (W-1267)?

ƒ

Server will not

communicate with Client

ƒ

Do both the server and client have power?

ƒ

Are the radios in line-of-sight?

ƒ

Are the antennas in parallel?

ƒ

Are they set to the same channel?

ƒ

Have you done a loop-back test (Section 3.3)?

ƒ

Client will not communicate

with display

ƒ

Does the display have power?

ƒ

Does the client have power?

ƒ

Are the correct wires terminated into TB1 on the client radio

(TB42 on the AF-3010)?

ƒ

In the jumper ON at the client and OFF at the server?

ƒ

Is the V1500 software configured correctly?

ƒ

Is the controller in the display on the address that is configured

in the software?

ƒ

Computer will not

communicate with the

display

ƒ

Are the display and radios powered up?

ƒ

Is the server connected to the computer, through the J-box?

ƒ

Is the client connected to the display?

ƒ

Are the radios in line-of-sight?

ƒ

Are the antennas in the parallel position or oriented properly?

ƒ

Does the display boot up? Is it set to the correct address?

ƒ

Is the V1500 software configured correctly?

ƒ

Is the controller in the display on the address that is configured

in the V1500 software?

Maintenance and Troubleshooting

26

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