Daktronics Galaxy AF-3400 34 mm Monochrome/RGB - Manual (Page 46)

Diagnostics and Troubleshooting 38
This chart is also provided inside the front cover of this manual for easy reference.
Information needed for technicians
and/or Customer Call Center Fill in the blank
Location address of the display
Model number of the display: AF-3400 34mm
Version of software being used:
(Right-click on Venus 1500 name in toolbar,
choose “About Venus 1500”)
Method of communication being used
(See Section 3 for guidance)
Controller version used in the display Version 3
Network address
Note: It is helpful to be sitting at the control computer while talking with the service
technician.