Replacement parts, Daktronics exchange and repair & return programs, Exchange program – Daktronics MF-1000/1001/1002/1003/1004 User Manual

Page 21: Replacement parts -3, Exchange program -3, 5 replacement parts, 6 daktronics exchange and repair & return programs

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Maintenance and Troubleshooting

4-3

4.5 Replacement

Parts

To prevent loss due to theft, Daktronics recommends purchasing a lockable cabinet to store
manuals and replacement/spare parts.

Following is a list of parts used in the Daktronics parking displays:

Description

Daktronics Part

Number

Power Supply, Dual Transformer, 120 V

0P-1279-0005

Display; 4”, Open/Closed, Green/Red, Parking Garage

0P-1390-0001

Display; 4”, Open/Full, Green/Red, Parking Garage

0P-1390-0011

Display; 6” Open/Closed, Green/Red, Parking Garage

0P-1390-0002

Display; 6”, Open/Full, Green/Red, Parking Garage

0P-1390-0012

Display; 9"; Down Arrow/X, Green/Red, Parking Garage

0P-1390-0021

Display; 9", Diagonal Arrow/X, Green/Red, Parking Garage

0P-1390-0031

Display; 14", Down Arrow/X, Green/Red, Parking Garage

0P-1390-0022

Display; 14", Diagonal Arrow/X, Green/Red, Parking Garage

0P-1390-0032

4.6 Daktronics Exchange and Repair & Return Programs

To serve customers' repair and maintenance needs, Daktronics offers both an Exchange
Program and a Repair & Return Program.

Exchange Program

Daktronics' unique Exchange Program is a quick, economical service for replacing key
parts in need of repair. If a part requires repair or replacement, Daktronics sends the
customer a replacement, and the customer sends the problem part to Daktronics. This not
only saves money but also decreases display downtime.

To participate in the Exchange Program, follow these steps.

1. Call the local Daktronics representative or the Daktronics Customer Call

Center: (800) 833-3157 (toll free) or 605-697-4958. Choose option 2 to have a
Customer Service Coordinator order a new part.

2. When the new exchange part is received, mail the old part to Daktronics.

If the replacement part fixes the problem, send in the problem part that is being
replaced.

a. Package the old part in the same shipping materials in which the

replacement part arrived.

b. Fill out and attach the enclosed UPS shipping document.
c.
Ship the part to Daktronics.

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