Fenix ECOFLEX TAC - Manual (Page 5)

5
5. Trouble-Shooting
- The device does not heat: Make sure that the installation circuit breakers are switched on, or that the load shedder (if you
have one) has not switched off the unit power supply. Check the air temperature in the room. For the device equipped,
check that the programmer is in Comfort mode.
- The unit is permanently heating: Make sure that it is not in a draft and that the temperature setting has not been
changed.
- The unit does not carry out programming orders (Device equipped): Make sure that the programming unit is being
correctly us ed (refer to its user’s manual) or that the Chronocarte is properly inserted in its housing and that it is operating
normally (batteries). The device with electronic control is equipped with a microprocessor that can be distribued by some
severe mains voltage disturbances (outside EC standards defining the disturbance protection level). If there are any
problems (thermostat blocked, etc.) switch off the unit power supply (fuse, circuit breaker, etc.) for about 5 minutes to allow
the unit to start again.
If this phenomenon occurs frequently, control the power supply by your energy supplier.
- The device is very hot on the surface: It is normal that the device when working, the maximum surface temperature is
limited in accordance with standards. However, if you believe that your radiator is still too hot, make sure the power is
adapted to the surface of your room (we recommend 100W / m2) and the unit is not placed in a stream of air that would
disrupt its regulation.

6. Warranty conditions
KEEP THIS DOCUMENT IN A SAFE PLACE
(This certificate should only be produced if you are making a complaint, attached with the invoice of the purchase)
- This guarantee is applicable for 2 years from the date of original purchase
and shall be valid for no more than 30 months from the date of
manufacture.
- The warranty covers the replacement and supply of accepted defective
parts except damages and interest components.
- Labour costs, travel and transportation are under the responsibility of the
user.
- Damage linked to an improper installation, to a supply network not
complying with standards, to an abnormal using or to the non-compliance
to the instructions of the manual are not covered by the warranty.
- Present this certificate only in case of claim with your distributor or installer
attaching your invoice.
- The provisions of these warranty conditions are not exclusives of benefits
for the purchaser of the legal guarantee for defects and hidden defects that
apply in any case in terms of articles 1641 and following of the Civil Code.
*
This information is shown on
the plate which can be seen on
the left-side or behind the front
grille of the unit
A Standards, quality labels
B Commercial name
C Commercial reference
D Manufacturing reference
E Serial Number
F Manufacturer number
Type of Device *
Serial Number *
Name and address of the
customer *
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DEALER STAMP