Troubleshooting – ikan MD7 User Manual

Page 32

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Troubleshooting

Try these if you have trouble in using the monitor. Call for Service if you can't
solve the problem even after you tried these solutions.

Symptom

Solution

Power isn't turned on

Check Connectivity of Power Cable between Outlet and the Monitor.
Press and Hold Power button for more than one second.
Try with Other Monitor or Electric Device using the same Power
Cable.

Screen is Black and All Button
Lights are On
in startup process

Reconnect the Power and Restart the Monitor.
(Call for Service if the Symptom appeared more than 3 times)

Screen is Black on Startup and
there's neither ikan Logo nor "No
Signal" Display, but Buttons are
Working

Reconnect the Power and Restart the Monitor.
(Call for Service if the Symptom appeared more than 3 times)

There's a delay in ikan Logo
Display on Startup

It is normal and No Reaction Required.

Logo appeared on Startup, but No
Screen Output when Input Signal
Connected

Remove Input Cable and Check if "No Signal" appears on Screen.
- restart the Monitor if you can't see "No Signal"
- Make Monitor "Factory Default" and Try again and Try again
- Check the Cable Connectivity
- Try with Different Cable
- Check the Input Format and Frequency
- Try with Different Input Device. If successful, the Failed Input
Device may Generate Non-Standard Signal (Please Inform Us its
Model Name).

"No Signal" appears on the Screen

Check the Input Selection.
Make Monitor "Factory Default" and Try again.
Try with Different Input Cable.
Check the Cable Connection.
Check if the Input Format and Frequency is Supported.
Try with Different Input Device. If successful, the Failed Input
Device may Generate Non-Standard Signal (Please Inform Us its
Model Name).

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