Koga NuVinciHarmony - E-Nova NuVinci - Manual (Page 11)

11
EN
Warranty
The NuVinci N360, Harmony & Harmony H|Sync
warranty statement for bicycles
What does this warranty cover?
Fallbrook Technologies Inc. (Fallbrook) warrants any NuVinci Optimized continuously variable
planetary (CVP), Harmony or Harmony H|Sync control unit that is defective in materials or
workmanship. This warranty only extends to the original purchaser and is not transferable. (Some
states or countries do not allow restriction of warranty coverage to the original buyer, so this re-
striction may not apply to you). If you purchased your NuVinci Optimized CVP as part of another
product, this warranty in no way replaces or is an extension of the warranty of the manufacturer
of that product, which warranty is the sole responsibility of that product’s manufacturer.
How long does this warranty last?
The warranty period lasts two years from the date of original purchase.
What will Fallbrook do?
Fallbrook will, at Fallbrook’s sole option, repair, replace or refund the cost of the defective unit.
What does this warranty not cover?
This warranty does not apply to any of the following:
• Normal wear and tear to components subject to wear, such as, for example, rubber seals and
rings, jockey wheels on chain tensioner (if applicable), twist grip rubber, and shifter cables.
• Damage to parts not manufactured by Fallbrook or its related entities (such as dropouts,
chains, and freewheels).
• Labor required to remove, re-fit or re-adjust the product within the bicycle assembly
• A product used in any installation other than a single rider bicycle. Tandems are not covered.
• A product that has been incorrectly installed and/or not adjusted according to the NuVinci
N360, Harmony or Harmony H|Sync technical installation manual, which can be found
at www.fallbrooktech.com.
• A product that has been disassembled into its components beyond the scope of service
documentation (N360 Owner and Technical Manuals, Harmony Owner and Technical
Manuals, and Harmony H|Sync Owner and Technical Manuals).
• A product that has been modified or where the serial number or date code has been altered,
defaced or removed.
• Except as pre-approved in writing by Fallbrook, a product utilized for commercial purposes.
• Damage to the product:
o determined by Fallbrook to be caused by a crash, impact, or abuse of the product;
o resulting from use of the product in what Fallbrook, in its sole discretion, considers extreme
applications such as, but not limited to, downhill, freeride, “North Shore” style, and BMX;
o resulting from powering of the product with electric motors rated over 250 Watts, or any
powering of the product with internal combustion engines;
o caused by the use of parts that are not compatible, suitable and/or authorized by Fallbrook
for use with the product;
o occurring during shipment of the product.
How to get warranty service
Claims under this warranty must be made through the dealer where the vehicle or the Fallbrook
component was purchased, or through an authorized dealer of NuVinci Optimized components.
Please return the Fallbrook component to the dealer together with the original, dated invoice or
receipt. The dealer will contact Fallbrook customer service to handle your warranty claim.
Dealers requesting a warranty claim should contact Fallbrook customer service to obtain a
Warranty Return Authorization. The dealer will then need to return the product to Fallbrook
together with satisfactory proof of the date of purchase.