Troubleshooting, Continued – Desa (F)SDVBNC User Manual

Page 32

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32

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas

supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

IMPORTANT:

Operating burner system where impurities in air exist may create odors. Cleaning

supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create
fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

POSSIBLE CAUSE

1. Gas leak.

See Warning statement

above

1. High or gusting winds

2. Low line pressure

3. Pilot is partially clogged

4. Inner vent pipe leaking exhaust gasses

into system

5. Glass too loose and air tight gasket leaks

in corners after usage

6. Bad thermopile or thermocouple
7. Improper vent cap installation

1. Gas leak.

See Warning statement

above

2. Control valve defective

1. Gas leak.

See Warning statement

above

1. Improper log placement

2. Air holes at burner inlet blocked

3. Burner flame holes blocked
4. Improper vent configuration

OBSERVED PROBLEM

Burner system produces unwanted odors

Burner system shuts off in use

Gas odor even when control knob is in OFF
position

Gas odor during combustion

Dark residue on logs or inside of burner
system

REMEDY

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 21 and 22)

1. Burner system has been tested for up to

40mph winds. However, extreme con-
ditions may occur. See Lighting Instruc-
tions
on page 26

2. Contact local propane/LP or natural gas

company

3. Clean pilot (see Cleaning and Mainte-

nance, page 29)

4. Locate and correct all leaks in venting

pipe

5. Tighten glass door

6. Replace faulty component
7. Check for proper installation and free-

dom from debris or blockage

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 21 and 22)

2. Replace control valve

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 21 and 22)

1. Properly locate logs (see Installing Logs,

Lava Rock, and Glowing Embers, page 25)

2. Clean out air holes at burner inlets. Pe-

riodically repeat as needed

3. Remove blockage or replace burner
4. Follow vent configuration instructions

in owner’s manual

TROUBLESHOOTING

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