Troubleshooting – Marantz CD6004 User Manual

Page 31

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28

Getting started

Basic connections

Basic operation

Specifications

Index

Advanced connections

Advanced operations

Explanation of terms

Troubleshooting

ENGLISH

28

Getting started

Basic connections

Basic operation

Specifications

Index

Advanced connections

Explanation of terms

Troubleshooting

Troubleshooting

Advanced operations

If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.

Problem

Cause

Corrective action

Page

The disc fails to rotate.

• The power cord is pulled out

of the socket.

• Insert the power cord plug

into the socket.

7

• Power to this unit is not ON.

• Turn the power to this unit

ON.

8

• The disc is not placed in the

correct position on the disc
tray.

• Place the disc in the disc tray

correctly.

3

• The disc is placed in upside

down. (The disc is placed in
with the label facing down).

• Place the disc in the disc tray

correctly.

3

The disc stops rotating
in mid-operation.

• The disc is dirty.

• Clean the disc’s surface.

4

• The disc is scratched.

• The disc may be unable to

be played if it has a lot of
scratches.

• The disc is warped.

• The disc may be unable to be

played if it is badly warped.

The disc is rotating but
no sound is heard.

• The amplifier and speakers are

not connected correctly.

• Connect the cables correctly.

(See the instruction manual
for the amplifier.)

7

• The amplifier power is not ON. • Turn ON the power to the

amplifier.
(See the instruction manual
for the amplifier.)

• The amplifier’s function or

selector switch is not set to
“CD” or “AUX” or such (to
whatever you have connected
this unit to).

• Switch the amplifier’s

function or selector switch
to “CD” or “AUX” or such
(to whatever you have
connected this unit to).
(See the instruction manual
for the amplifier.)

• The amplifier’s volume control

is set at the minimum level.

• Adjust the amplifier volume.

(See the instruction manual
for the amplifier.)

Troubleshooting

Problem

Cause

Corrective action

Page

CD-R/CD-RW disc
cannot be played.

• The disc is placed in upside

down.

• Place the disc in the tray

correctly.

3

• The information recorded is not

in an audio (CD-DA) format. Or
the MP3/WMA/AAC file was
not properly recorded.

• Record correct information

that is compatible with to this
unit.

15

GDisplayH

Problem

Cause

Corrective action

Page

“OverCurrent” appears
on the display.

• The voltage able to be

supplied from this unit via the
USB memory device has been
exceeded.

• The USB memory device is

not supported. Please use a
USB memory device with an
operating current that is less
than 1 A.

“FAT Error” or “Cluster
Err” appear on the
display.

• An unsupported file system

is being used. USB memory
device below 128 MB cannot
be supported.

• Please use a USB memory

device formatted with a
compatible file system (FAT32
or FAT16) and that has at
least 256 MB of memory.

“No File” appears on
the display.

• No file able to be played on this

unit exists.

• Check supported formats.

15, 18

“DRM Stream”
appears on the display.

• This is a file subject to digital

rights management.

• Cannot play on this unit

because of unsupported
DRM.

16, 18

GUSB/iPodH

Problem

Cause

Corrective action

Page

Sound cannot be
heard even when USB
memory device is
connected.

• The amplifier and speakers are

not connected properly.

• Connect the cables correctly.

(See the instruction manual
for the amplifier.)

14

• The amplifier power is not ON. • Turn the amplifier power ON.

(See the instruction manual
for the amplifier.)

• The amplifier’s function or

selector switch is not set to
“CD” or “AUX” or such (to
whatever you have connected
this unit to).

• Switch the amplifier’s

function or selector switch
to “CD” or “AUX” or such
(to whatever you have
connected this unit to).
(See the instruction manual
for the amplifier.)

• The amplifier’s volume control

is set at the minimum level.

• Adjust the amplifier volume.

(See the instruction manual
for the amplifier.)

Explanation of terms

GDiscH

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