Measurement Computing USB-3102 - Manual (Page 11)

USB-3102 User's Guide Installing the USB-3102
11
If any components are missing or damaged, notify Measurement Computing Corporation immediately by
phone, fax, or e-mail:
 Phone: 508-946-5100 and follow the instructions for reaching Tech Support.
 Fax: 508-946-9500 to the attention of Tech Support
 Email:
[email protected]
Installing the software
Refer to the Quick Start Guide for instructions on installing the software on the Measurement Computing Data
Acquisition Software CD. This booklet is available in PDF at
www.mccdaq.com/PDFmanuals/DAQ-Software-
Quick-Start.pdf .
Installing the hardware
Be sure you are using the latest system software
Before you connect the USB-3102, make sure that you are using the latest versions of the USB drivers.
Before installing the USB-3102, download and install the latest Microsoft Windows updates. In particular,
when using Windows XP, make sure you have XP Hotfix KB822603 installed. This update is intended to
address a serious error in Usbport.sys when you operate a USB device. You can run Windows Update or
download the update from
www.microsoft.com/downloads/details.aspx?familyid=733dd867-56a0-4956-b7fe-
e85b688b7f86&displaylang=en . For more information, refer to the Microsoft Knowledge Base article
"Availability of the Windows XP SP1 USB 1.1 and 2.0 update." This article is available at
support.microsoft.com/?kbid=822603 .
Connecting the USB-3102 to your system
To connect the USB-3102 to your system, turn your computer on, and connect the USB cable to a USB port on
your computer or to an external USB hub that is connected to your computer. The USB cable provides power
and communication to the USB-3102.
When you connect the USB-3102 for the first time, a Found New Hardware popup balloon (Windows XP) or
dialog (other Windows versions) appears as the USB-3102 is detected by your computer.
After the USB-3102 is installed, the popup balloon or dialog states "Your new hardware is installed and ready
to use," and the power LED should flash and then remain lit. This indicates that communication is established
between the USB-3102 and your computer.
Caution! Do not disconnect any device from the USB bus while the computer is communicating with the
USB-3102, or you may lose data and/or your ability to communicate with the USB-3102.