Q3 Innovations AlcoHAWK CA2010 - Manual (Page 12)

10
If the unit is providing inconsistent results or unusually high or
low readings, the unit may need calibration. A technician should
recalibrate this unit at least every six to twelve months. More
frequent calibrations may be required depending on frequency of
use; such as once per month if the unit is used daily.
Please visit www.alcohawk.com or call 888-399-1687 for calibration or
support.
ONE-YEAR LIMITED WARRANTY
Q3 Innovations (Q3I) warrants this unit to be free from defects in
workmanship or material (excluding calibration) under normal use for
ONE (1) YEAR from the date of retail purchase by the original buyer
(”Warranty Period”).
The warranty covers parts and labor on covered repairs and
ground freight back to the customer (USA only). Except as
provided above, Q3I provides this product “as is.”
If a defect arises and Q3I receives a valid claim within the Warranty
Period, at its option, Q3I will either (1) repair the product, (2)
exchange the product with a product that is new or which has
been built from new or serviceable used parts and functionally
equivalent to the original product, or (3) refund the purchase price
of the product. If a refund is given, the returned product becomes
Q3I’s property. The warranty does not cover shipping to Q3I. The
warranty is void if anyone tampers or abuses the unit.
This warranty is limited to the original consumer purchaser and can not
be transferred to any other owner.
For warranty service please follow these instructions:
1. Call 888-399-1687 or email [email protected] to obtain an RMA
number. Return the unit postage paid, insured and in proper box.
2. You should obtain a proof of delivery receipt. You must pay the cost