Teo Voice Operator Panel - Manual (Page 6)

This is the search bar.
Click on the icon to select the search type: Name, First name, Company, Office, Department, Title, Phone, Mobile, Home, E-mail, or MSN.
The input box supports an auto completion list with all the matches.
The user list jumps to the closest match each time the user enter a new character.
Press F3 anywhere to jump directly to this input box.
You can move the bar within its window by dragging it.
This is the filter bar.
Click on the first icon to select the default contact for every user: Phone, Mobile, Home, Voicemail, E-mail, XMPP, MSN, and Web.
This default contact will be used when you click directly on a user rather than on a contact.
Click on the other icons to filter the information and contacts shown for every user.
You can move the bar within its window by dragging it.
This is a directory of users.
Each user can have the following information: Company, Office, Department, Title and custom information.
Each user can have the following multiple contacts: Phone, Mobile, Home, Voicemail, E-mail, XMPP, MSN, and Web.
The Phone contact icon changes to match the presence status of the phone when available.
The XMPP or MSN contact icon changes to match the status of the user. The user name is in bold when online.
Double click on a callable contact (Phone, Mobile, Home, Voicemail) to call it.
Double click on an e-mail contact to send an e-mail within the e-mail window; the subject is filled using the current call information.
Double click on a XMPP or MSN contact to write a message.
Double click on a web contact to view the website within the web window.
Drag and drop an incoming or outgoing call on a callable contact to initiate a transfer.
Right click on a contact to show a menu with all the available actions.
Press Insert on a callable contact to call it.
Press Insert on a called contact to put it on hold or to talk on this call.
Press Delete to hang up a called contact.
Press Add on a contact to transfer the selected incoming call on this call.
User Guide
Voice Operator Panel ®
6 14-280218 Rev. A www.teotech.com