Thinklogical Velocitykvm T-4200 DVI Modules 4, 5, 8, 24 Manual - Manual (Page 17)

T-Series DVI Modules, Rev. C
17 October, 2012
4.2.1 Warranty
Thinklogical
®
warrants this product against defects in materials and workmanship for a period of one
year from the date of delivery. Thinklogical ® and its suppliers disclaim any and all other warranties.
Note: Thinklogical Inc. products carry a one year warranty, with longer term available at
time of purchase on most products. Please refer to your product invoice for your products
Warranty Terms & Conditions.
Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the
device, or if you purchased directly, call Thinklogical at 1-800-291-3211 (USA).
4.2.2 Return Authorization
In the event you must return a product to Thinklogical directly:
Contact Customer Support at 1-800-291-3211 or 1-203-647-8700.
Customer Support will ask you to describe the problem and will issue you a Return Merchandise
Authorization number (RMA#). If possible, pack the device in its original box and return it with the
RMA# printed clearly on the box.
Return address for products with a Return Material Authorization:
Thinklogical, LLC
®
Attn: RMA#
100 Washington Street
Milford, CT 06460 USA
Phone: 1-800-291-3211 (USA only)
Note: DO NOT return a product to Thinklogical without a Return Material Authorization.
Our Address
If you have any issue with a product, have product questions or need technical assistance with your
Thinklogical system, please call us at 1-800-291-3211 (USA only) or 1-203-647-8700 and let us help. If
you’d like to write us, our mailing address is:
Thinklogical, LLC
®
100 Washington Street
Milford, CT 06460 USA