Made in usa – Thinklogical Configuring the TLX ASCII Interface User Manual

Page 18

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Configuring the TLX ASCII Interface

Rev. A - July, 2015

Return Authorization

If you need to return your Thinklogical

product to us for any reason, please get a

eturn

erchandise

uthorization Number (RMA#)

from Thinklogical’s

Product Support Department (1-203-647-8798)

before sending the unit in.

In the event you must return a product to Thinklogical

directly, please contact Customer

Support at 1-800-291-3211 or 1-203-647-8798. Customer Support will ask you to describe the
problem and will issue you a Return Merchandise Authorization number (RMA#). Pack the
device in its original box, if possible, and return it with the RMA# printed on the outside of the
box.

Note: DO NOT return a product to Thinklogical

without a Return Material

Authorization.

Our Addresses

If you have any product issues or questions or need technical assistance with your Thinklogical

system, please call us at 1-800-291-3211 (USA only) or 1-203-647-8798 and let us help. If you
need to write us or return a product, please use the following address: Return address for
products with Return Material Authorization:

Thinklogical, LLC